Priority Shipping

If you plan to have your order expedited, please phone it in to 239-495-5059.  All online orders are normally received at your home within 7-10 business days.  Out of stock items will take longer.  Please have your item numbers and descriptions ready, along with your payment information.


Credit Card Orders by Telephone or Fax

If you prefer to call in your order, phone 239-495-5059 (10AM-5PM ET Monday thru Saturday) or fax 239-495-5059 24/7.   Please have your item numbers and descriptions ready, along with your payment information and call back Phone Number.


Mail Orders

If you prefer to mail in your order, you may do so with either a check or credit card information to Silk Topiaries Plus Inc., 25987 South Tamiami Trail, Ste. 102, Bonita Springs, FL 34134.  We no not accept C.O.D. orders.


Payment Methods
 
If you are interested in purchasing anything on this site, you may do so by adding the item to your shopping cart. We accept Paypal for online orders.
 
You may also call 239-495-5059 to make an order over the phone. If you use a credit card, your in stock order will ship within 48 hours. If you pay by personal check, your order will ship 5 business days after we receive your check.

Contact information including email address, telephone number, address, etc. which is provided by the user is used solely for the purpose of completing the order. This includes information pertaining to gift recipients. Financial information including credit card numbers, expiration dates, billing address is used solely to bill the customer for their order. 
 

Customer Service

For faster service, please email info@silkplantsflorida.com or phone 239-495-5059 10AM to 5PM ET Monday thru Saturday.


Our Guarantee

If you are not completely satisfied with our online merchandise, just email us at info@silkplantsflorida.com within 2 weeks after the receipt of the merchandise and we will refund your purchase price (less shipping).  Returns are accepted only by prior authorization by email or phone 239-495-5059.  Requests must be made within 15 days of receipt of shipment.  PLEASE inspect merchandise before signing bill of lading.  Claims for damaged goods are the responsibility of the carrier and must be noted before signing the delivery receipt (if applicable).  Please notify us of damage if you need assistance.  To return an item, re-pack the item in the original container, or a smaller one if it is a partial return, and include the authorization form we email you.
Customer is responsible for return shipping fees.
Upon inspection of the returned merchandise, we will promptly credit your account for the returned merchandise (less shipping).